An agency or freelancer will charge you based on the size of your job or industry. There is no control over what they will charge you nor any guarantee to how fast projects will be delivered. Hiring a designer in-house will pose you with more responsibilities as an employer, wages and benefits for example, and your obligated to provide them work for the duration of there employment. Not to mention starting salary for a senior level designer now exceeds over 100k a year on average, and a cheaper junior level designer may not fulfil your expectations. These may not be issues for a major corporation, but for the average consumer & business owner we are providing a turn-key solution to your design needs. Not only as partners to your design goals, but as a valuable resource that you know you can always rely on.

Once purchased, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

On average, most requests are completed in just two days or less. However, more complex requests can take longer. {Ex. Illustration Heavy Designs , Advanced Web Dev Features}

You might be surprised to hear this, but H0ll0M is actually an agency of two. This means you'll work directly with us. However, requests outside our scope of work including very complex web features & development may need to be outsourced to other designers. To find more information on what services we can provide or if we suit the industry you work in, book a call with us!

Most requests are designed within Adobe Illustrator, Photoshop, Procreate, and Webflow. Every good design and illustration starts of course on paper by hand.

H0ll0M offers a ton of flexibility in how you request designs using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs, sketches, inspiration links, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it's fair game.

No worries! We'll continue to revise the design/ artwork until you're 100% satisfied.

Due to the high quality nature of the work, there will be no refunds issued.